Venue Coordinator (Fixed Term, 12 month Maternity Cover)

Are you looking for a coordination focused events role?

Want to work for an employer named in The Sunday Times Best Places to work 2024?

At The O2, we create unforgettable experiences for millions every year — and as our Venue Coordinator (12 month maternity cover), you'll play a central role in making those moments happen. Supporting our Venue Operations and Production teams, you'll keep things running smoothly behind the scenes through exceptional coordination, communication, and admin support.

This is a primarily office-based role with opportunities to be operational during events — perfect for someone with a passion for live entertainment and great organisational skills.

What You'll Be Doing 

Admin & Executive Support

• Provide day-to-day administrative support to the Venue Management and Production teams.
• Act as Executive Assistant to the Venue Director — managing diary, travel, expenses, and taking minutes when required.
• Oversee and manage the Venue Manager's inbox, ensuring efficient communication and task tracking.
• Maintain and archive the Venue Management folder for accuracy and compliance.
• Raise and manage purchase orders and file documentation for contractors.

Event Coordination

• Collate and circulate the duty rota across all departments.
• Prepare and distribute promoter packs, briefing documents and spot plans ahead of events.
• Manage all aspects of event accreditation, including wristband stock levels and storeroom organisation.
• Assist with VIP packages and special events as needed.

Meetings & Site Visits

• Chair weekly coordination meetings and take minutes in others as required.
• Coordinate arena site visits and tours, acting as the main point of contact for internal teams and access requests.

What We're Looking For

• Experience in a fast-paced, customer-facing environment (venue or events experience a bonus).
• Strong administration and organisation skills — you're confident managing diaries, travel, and expenses.
• Calm under pressure, with strong attention to detail and a proactive mindset.
• Comfortable using Microsoft Office tools, especially Excel, Outlook, and Teams.
• A resilient, reliable team player who's ready to take initiative in a live event environment.

From global music icons to major sporting events, The O2 is where moments are made. As Venue Coordinator, you'll be part of a passionate, high-performing team, helping to bring world-class events to life from behind the scenes.

Sound like your kind of gig? Apply now and start your journey with one of the most exciting venues in the world.

We'll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you'll be set up for success. From the moment new employees join us, they're welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.

Where: You'll be based at The O2, Peninsula Square, London SE10 0DX. We work 4 days in the office and 1 day from home. We offer flexible start and end times and welcome flexible working conversations.

So why apply?

Find out why our employees love working here: https://aegeurope.com/life-at-aeg/

AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

We know that diverse teams make the strongest teams. That's why we actively encourage people from all backgrounds, experiences and perspectives to apply.

If this role excites you but you're wondering whether you meet every single requirement – don't hold back. If you've got most of what we're looking for and you're passionate about what we do, we'd love to hear from you. You might be exactly who we need, in this role or another.

Because at AEG Europe, we believe that the best ideas come from the most inclusive teams – and we're building a workplace where everyone can thrive.