Ticketing Assistant

Ticketing Assistant (0127)

  • Salary:
    £27,000-29,000 a year plus benefits
  • Location:
  • Appointment Type:
  • Closing Date:
    18 July 2024
  • Working Pattern:
    37.5 hours a week, Monday to Friday
  • AEG Presents

AEG Presents Touring 

AEG Presents UK is one of the world’s leading companies in live entertainment, promoting memorable sell-out tours for the world’s biggest artists, including Justin Bieber, Shawn Mendes, Nick Cave, Rammstein, The Rolling Stones and many more. A core part of the touring team’s work is also focused on finding emerging talent and growing new artists.


AEG Presents European Festivals 

Our European Festivals division promote an annual calendar of sell-out festivals including BST Hyde Park, All Points East, Country To Country, Eden Sessions, Forwards, Rock En Seine. 


AEG Presents International Touring

Our International Touring team promote a series of global events including the likes of Taylor Swift, Elton John and more! 

Are you looking for a ticketing role?

Want to work for an employer named in The Sunday Times Best Places to Work 2024?

AEG Presents are looking for a Ticketing Assistant to support the day-to-day operations of the Tour ticketing team for events under the AEG Presents and Goldenvoice brands.

You will

  • prepare events for on-sale through co-ordination, collation and distribution of event information, pre-sales, and notification to all box offices;
  • report on sales figures for shows both internally and externally for UK and European tours; and
  • co-ordinate and re-allocate of tickets across various venues and ticketing platforms.

You'll also manage label and industry buy requests; act as a support role for the ticketing team across larger scale events which may include on-site support and work with Finance on a variety of reports and requirements, to ensure they have the information needed for invoicing.

We're looking for an organised team player who has a keen eye for detail. You will have worked in a customer service role before and understand the importance of always delivering exceptional service, even when it gets busy.
You'll be a confident communicator and be able to write accurate reports detailing financial information. You'll also be a computer whizz with a solid working knowledge of Excel and other Microsoft Office programs.

We're looking for a positive, flexible team player person who loves working in a high achieving environment.

You'll want to raise the bar in this role, be solutions focussed and look for ways to maximise efficiency. We encourage new ideas and innovation.

We'll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you'll be set up for success. From the moment new employees join us, they're welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.

Where: You'll be based at our head office in Blackfriars, a short walk from Blackfriars rail station and Southwark Tube station on the Jubilee line. We offer flexible start and end times. We are also open to and welcome flexible working conversations.

So why apply?

AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

You can find out about our Vision and Values here: https://aegeurope.com/about-us/vision-values/

We were named in The Sunday Times Best Places to Work 2024, why not find out why our employees love working here: https://aegeurope.com/life-at-aeg/

Our benefits can be found here: AEG Benefits

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from everyone are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

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6th Floor, 240 Blackfriars Road, London, UK, SE1 8NW
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