Security & Safety Manager

Do you have experience in security, safety, or venue operations and enjoy working in live events? 

Want to join a company recognised as one of The Sunday Times Best Places to Work? 

We're looking for a Security & Safety Manager to join the team at the iconic Eventim Apollo.

In this role, you'll be responsible for leading the venue's security, safety, emergency planning, and resilience activities. You'll help create a safe environment for artists, visitors, VIP guests, promoters, contractors, and employees, while ensuring the venue remains compliant, prepared, and operationally effective.

Working across multiple teams and alongside external partners, you'll play a key role in planning for events, managing risks, improving processes, and supporting the successful delivery of one of London's most famous live entertainment venues. 

What You'll Be Doing 

Security & Emergency Planning

• Lead the venue's security operation, working with internal teams and specialist contractors to maintain a safe and secure environment.
• Oversee emergency planning, incident response, and venue resilience activities across events and day-to-day operations.

Event Delivery & Operations

• Support the safe and successful delivery of events, including Duty Manager responsibilities.
• Work closely with promoters, artists, contractors, and venue teams to plan and deliver world-class live experiences.

Health, Safety & Compliance

• Lead the venue's approach to health and safety, ensuring policies, procedures, and risk management processes remain effective and compliant.
• Drive continuous improvement through audits, inspections, incident reviews, and staff training.

Team Leadership

• Manage and support Fire Officers and contracted partners, helping maintain high standards across the venue.
• Build strong working relationships with internal and external stakeholders to ensure operational excellence.

What We're Looking For

Experience & Knowledge

• Experience in security, safety, venue operations, or event management.
• Good understanding of event security, crowd management, risk assessment, and emergency response planning.
• Knowledge of health and safety, fire safety, and regulatory requirements within a live event or public venue environment.

Skills & Approach

• Able to make informed decisions in a fast-paced environment.
• Strong communication and relationship-building skills.
• Comfortable reviewing risks, solving problems, and driving improvements.
• Experience managing teams, contractors, or external partners.

Why Join Us? 

At Eventim Apollo, no two days are the same. You'll play an important role in protecting one of the UK's most iconic entertainment venues, helping to deliver unforgettable experiences while ensuring the highest standards of safety, security, and operational excellence. 

Ready to Apply? 

Inspired by creating safe environments, solving complex operational challenges, and being part of a venue that hosts some of the world's biggest artists and events? Then we'd love to hear from you.

Apply today and help shape the safe and successful delivery of live entertainment at Eventim Apollo.

Where: You'll be based at the venue in Hammersmith. You will need to be available to work 5 days out of 7, including evenings and weekends.

About AEG

Why not find out why our employees love working here: https://aegeurope.com/life-at-aeg/

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

We know that diverse teams make the strongest teams. That's why we actively encourage people from all backgrounds, experiences and perspectives to apply.

If this role excites you but you're wondering whether you meet every single requirement – don't hold back. If you've got most of what we're looking for and you're passionate about what we do, we'd love to hear from you. You might be exactly who we need, in this role or another.

Because at AEG Europe, we believe that the best ideas come from the most inclusive teams – and we're building a workplace where everyone can thrive.