People Advisor

Ready to grow your career in People & Culture?

Want to join one of The Sunday Times Best Places to Work 2024?

AXS, part of AEG, is a global leader in ticketing technology, powering unforgettable live experiences for millions of fans around the world. We're looking for a proactive and people‑focused People Advisor to join our Birmingham team and help shape an exceptional employee experience.

What You'll Do 

Employee Relations

• Oversee day‑to‑day ER matters including disciplinary, grievance, absence, family leave and performance management.
• Escalate complex cases where necessary.
• Maintain and analyse ER records, spotting trends and partnering with managers to drive positive change.
• Advise and coach managers on policies, processes and employment law to ensure proactive people management.

Recruitment & Onboarding

• Partner with hiring managers across the UK to manage end‑to‑end recruitment: job specs, shortlisting, interviews and offers.
• Work with agencies when required, ensuring we keep costs to a minimum.
• Provide accurate new starter and employee change information to payroll.

People & Culture Projects

• Support and deliver initiatives across engagement, learning & development, wellbeing, and inclusion.
• Build strong relationships with managers, using tools and insights to understand team engagement levels.
• Help shape and deliver meaningful action plans to improve workplace culture and employee experience.
• Keep fully up to date on changes in employment law, communicating updates and promoting relevant HR policies.
• Encourage and support staff development and training opportunities.

What We're Looking For 

• CIPD qualified or working towards it, with a strong HR administrative foundation.
• Generalist HR experience across employee relations, recruitment, performance, sickness, family leave, contracts and Right to Work.
• Solid understanding of UK Employment Law.
• Experience working with varied contract types (hourly, annualised, etc.).
• Confident handling challenging conversations.
• Comfortable using HR systems/ATS with an appreciation for data integrity.
• Highly organised, accurate under pressure, and a natural multitasker.
• Strong commitment to Equality, Diversity & Inclusion.
• Excellent IT skills, especially across MS Office.

Why Join Us? 

• Be part of a Sunday Times Best Place to Work, where people really matter.
• Make your mark in one of the world's leading live entertainment businesses, supporting meaningful People & Culture initiatives that shape the workplace experience for all.

Motivated by working with people, eager to develop your HR career, and want to help build a thriving, inclusive culture? Then we'd love to hear from you. Apply now!

Where: This role is based in our Birmingham office near Birmingham International Airport and the NEC. We work 3 days in the office (Tues-Thu) and 2 days from home (Monday and Friday). We also offer flexible start and end times and welcome flexible working conversations.

About AEG & AXS

You can find out more about life at AXS here: https://aegeurope.com/brands/axs/

Click here to find out why our employees love working for AEG  https://aegeurope.com/life-at-aeg/

AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

We know that diverse teams make the strongest teams. That's why we actively encourage people from all backgrounds, experiences and perspectives to apply.

If this role excites you but you're wondering whether you meet every single requirement – don't hold back. If you've got most of what we're looking for and you're passionate about what we do, we'd love to hear from you. You might be exactly who we need, in this role or another.

Because at AEG Europe, we believe that the best ideas come from the most inclusive teams – and we're building a workplace where everyone can thrive.