General Manager

Are you ready to create unforgettable live experiences?

Want to work for a company named in The Sunday Times Best Places to Work?

Join AEG Presents at our newest venue, British Airways ARC and help us deliver world-class entertainment in the heart of Olympia.

As General Manager, you'll lead the operations of this exciting new venue, ensuring every event is exceptional and every guest experience is unforgettable.

What You'll Be Doing

• Financial Leadership
  • Full responsibility for P&L, annual budgets, and performance targets
  • Drive revenue growth across all streams, including sponsorship and ancillary income
• Operational Excellence
  • Deliver best-in-class guest experience, venue management, and production
  • Oversee contractors and ensure smooth event delivery
• Partnership & Content Development
  • Build strong relationships with promoters, sponsors, and stakeholders
  • Support with content development across music, comedy, and sports
• Team Leadership
  • Lead and motivate a high-performing team
  • Ensure staff training meets AEG's best-in-class standards
• Safety & Compliance
  • Maintain a safe environment and meet all licensing, health & safety obligations
  • Oversee security and building infrastructure with Facilities teams
• Sustainability
  • Work with AEG's sustainability team to reduce energy consumption and carbon footprint

What We're Looking For

• Proven experience managing events in a high-profile venue
• Strong leadership skills with a focus on empowering teams
• Track record of delivering successful events and P&L results
• Excellent industry network and negotiation skills
• Experience liaising with licensing bodies, emergency services, and government agencies
• Solid background in security, health, and safety management

Why Join Us?

• Lead a brand-new venue with an exciting future
• Work for a company named in The Sunday Times Best Places to Work
• Enjoy exclusive perks like event tickets and staff discounts
• Access training and development programs to grow your career
• Join a passionate team delivering unforgettable live experiences every night

Ready to take the next step? Apply now and help us make every event at British Airways ARC extraordinary.

We'll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you'll be set up for success. From the moment new employees join us, they're welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.

Where: You'll be based at the venue in Olympia. You will need to be available to work evenings and weekends at events.

We offer flexible start and end times. We are also open to and welcome flexible working conversations.

About AEG

Why not find out why our employees love working here: https://aegeurope.com/life-at-aeg/

You can find out more about our benefits here: https://aegeurope.earcu.com/jobs/benefits/

AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

We know that diverse teams make the strongest teams. That's why we actively encourage people from all backgrounds, experiences and perspectives to apply.

If this role excites you but you're wondering whether you meet every single requirement – don't hold back. If you've got most of what we're looking for and you're passionate about what we do, we'd love to hear from you. You might be exactly who we need, in this role or another.

Because at AEG Europe, we believe that the best ideas come from the most inclusive teams – and we're building a workplace where everyone can thrive.