Front of House Supervisors

Are you looking to experience the extraordinary and help create unforgettable moments?

Want to work for a company named in The Sunday Times Best Places to Work?

Be part of something new and exciting!

We're looking for experienced and motivated Front of House Supervisors to help shape the guest experience at AEG Presents' newest venue, Watford Colosseum. You'll lead our front of house and bar teams to deliver smooth operations and unforgettable moments for every guest.

What you'll be doing: 

FOH - People

• Lead and motivate FOH staff to deliver Best-In-Class service.
• Schedule teams using RotaOne, ensuring all shifts are fully covered.
• Brief staff at the start and end of every shift.
• Allocate tasks and support staff throughout the shift to maintain speed and cleanliness.
• Ensure every guest receives top-level customer service.

FOH - Operations

• Oversee bar operations: open/close, sign-out staff, and prep for the next event.
• Maintain high standards of hygiene, health and safety across FOH and bar areas.
• Keep cellars and back of house clean and organised.
• Regularly clean beer lines, ice machines, and other equipment—reporting any issues.
• Check all deliveries are complete and accurate.
• Maintain strict stock control, accurate inventory records, and lead regular stocktakes.
• Follow and uphold correct till reconciliation procedures.

What we're looking for:

• Previous bar and supervisory experience – ideally in a busy venue.
• Proven ability to lead teams in fast-paced, customer-facing environments.
• Self-motivated and confident working independently.
• Excellent customer service skills, staying calm and empathetic under pressure.
• Strong IT skills – especially in Microsoft Excel and Outlook.
• A flexible, hands-on attitude and commitment to getting stuck in.

Join us in writing the next chapter of Watford Colosseum's story. If you're ready to make your mark in live entertainment and work at a venue that will host tomorrow's legendary performances, we want to hear from you.

Please read the job description below to see full details of the role.

We'll give you a thorough induction and training in the role.

Where: You'll be based at the venue in Watford. You will need to be available to work evenings and weekends at events (5pm-11pm).

When: Assessment centres will be held w/c 21 July (if successfully shortlisted you must be able to attend in person) and we need people to start work with us on 15 August 2025.

We need people to be abel to work the following event dates: 

28^th August & 29^th August

12^th, 13th and 26th September 

2^nd, 4th, 16th, 18th, 22nd, 25th and 30th October 

So why apply?

Find out why our employees love working here: https://aegeurope.com/life-at-aeg/

AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

We know that diverse teams make the strongest teams. That's why we actively encourage people from all backgrounds, experiences and perspectives to apply.

If this role excites you but you're wondering whether you meet every single requirement – don't hold back. If you've got most of what we're looking for and you're passionate about what we do, we'd love to hear from you. You might be exactly who we need, in this role or another.

Because at AEG Europe, we believe that the best ideas come from the most inclusive teams – and we're building a workplace where everyone can thrive.