Deputy Front of House Manager

Are you looking to experience the amazing and help create memorable moments?

Want to work for a company named in The Sunday Times Best Places to Work?

Ready to create memorable experiences at AEG Presents newest live entertainment venue?

AEG Presents – the team behind world-class tours, festivals, and venues across Europe – has recently reopened Watford Colosseum, a historic venue known for hosting great live music, comedy, and cultural events. We're looking for a Deputy Front of House Manager to help lead our bars, cloakroom, and merchandise teams, ensuring every guest enjoys a great experience from the moment they arrive to the moment they leave.

This is your chance to be part of the show, work with a passionate team, and grow your career with one of the biggest names in live entertainment.

 What You'll Be Doing

• Delivering an outstanding Front of House experience across bars, cloakroom, and merchandise.
• Leading and inspiring a dynamic team to provide excellent service at every touchpoint.
• Creating a welcoming, safe, and inclusive space for guests and staff.
• Recruiting, onboarding, and training a brilliant FOH team.
• Organizing engaging training sessions to keep everyone informed and inspired.
• Supporting stock control, budgets, and financial performance.
• Acting as a Health & Safety lead, ensuring compliance and guest safety.
• Working closely with the FOH Manager and Regional General Manager to deliver excellent results.

 What We're Looking For

• Experience in a similar high-footfall, customer service role within live events, hospitality, or entertainment.
• Strong leadership skills and confidence managing teams, rotas, and performance.
• A valid Personal Alcohol Licence.
• Willingness to work evenings, weekends, and late finishes – that's when the magic happens!
• Knowledge of event management, health & safety, and working with key partners.
• Experience working with VIPs and high-profile guests.

 Why You'll Love It

• Be part of a newly reopened, iconic venue with a rich history and exciting future.
• Work for a company named in The Sunday Times Best Places to Work.
• Enjoy exclusive perks, including event tickets and staff discounts.
• Access training and growth programs to build your career.
• Join a passionate team that delivers memorable live experiences every night.

Ready to take the next step? Apply now and help us make every event at Watford Colosseum amazing.

We'll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you'll be set up for success. From the moment new employees join us, they're welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are always engaged and rewarded throughout their journey with us.

Where: You'll be based at the venue in Watford. You will need to be able to work evenings and weekends at events.

We offer flexible start and end times. We are also open to and welcome flexible working options.

So why apply?

Why not find out why our employees love working here: https://aegeurope.com/life-at-aeg/

You can find out more about our benefits here: https://aegeurope.earcu.com/jobs/benefits/

AEG is an inclusive company where we value everybody's input. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equal opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require adjustments in any recruitment process with us, please make us aware.

We know that diverse teams make the strongest teams. That's why we actively encourage people from all backgrounds, experiences and perspectives to apply.

If this role excites you but you're wondering whether you meet every single requirement – don't hold back. If you've got most of what we're looking for and you're passionate about what we do, we'd love to hear from you. You might be exactly who we need, in this role or another.

 Because at AEG Europe, we believe that the best ideas come from the most inclusive teams – and we're building a workplace where everyone can thrive.