Control Room Operator

Do you want to wow our customers and employees at The O2 by keeping them safe?

Want to join a company named in the Sunday Times Best Places to Work 2024?

We are looking for a Control Room Operator to join our amazing Security team at The O2.

In this role you will

• Provide The O2 with a professional, effective and efficient control room service
• Support emergency procedures and the Senior Controller during major incidents.
• Operate all control room systems
• Support our Security Strategy

We are looking for someone who

• Is a SIA CCTV Operator with relevant Control Room Experience
• Has experience of working in a customer service environment and is committed to working to high standards and providing the highest level of visitor care
• Thrives in a very busy environment and maintains patience and empathy even when working under pressure
• Has good computer literacy, including all Microsoft Office applications and the ability to grasp new systems quickly
• Is experienced in handling radio and telephone communications

A real team player, you will collaborate with teams across The O2 to achieve our goals of keeping everyone safe.

We'll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you'll be set up for success. From the moment new employees join us, they're welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.

Where: You'll be based at The O2, Peninsula Square, London SE10 0DX. This is a shift based role, working days and nights on a rota basis.

So why apply?

Click here to find out why our employees love working for AEG  https://aegeurope.com/life-at-aeg/

AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

We know that diverse teams make the strongest teams. That's why we actively encourage people from all backgrounds, experiences and perspectives to apply.

If this role excites you but you're wondering whether you meet every single requirement – don't hold back. If you've got most of the essential criteria that we're looking for and you're passionate about what we do, we'd love to hear from you. You might be exactly who we need, in this role or another.

Because at AEG Europe, we believe that the best ideas come from the most inclusive teams – and we're building a workplace where everyone can thrive.