Are you looking for your next Ticketing role?

Want to work for a company named in The Sunday Times Best Places to Work 2024?

AXS, part of AEG, is a leading global ticketing, data, and marketing solutions provider. They are looking for a Client Ticketing Manager to join their team on a one year maternity cover contract.

You will be the friendly and efficient first point of contact for clients, ensuring that you deal accurately with all their requirements, always keeping the best interests of the business in mind.  You ensure that all events are built correctly in our system, meeting all deadlines and managing the event life cycle from on sale to event date. Together with our Fulfilment, Marketing and Customer Services teams you will ensure customers enjoy using AXS to purchase their tickets and access events.

You will

• Be responsible for the configuration and ongoing event ticketing management for AXS Europe clients.
• Be responsible for providing exceptional customer service levels to all clients.  
• Provide additional client support when required, including working out of hours and weekend and on site.
• Ensure that the AXS brand is always represented in a professional manner.

We are looking for someone

• With a background in Music, Sports or Theatre ticketing who is confident using a variety of ticketing systems and technologies.
• Who is incredibly organised, with a meticulous eye for details who is used to working in a busy team environment.
• Who is proactive – always spotting what needs to get done and doing it.

We'll give you a thorough induction on how we work at AXS/AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you'll be set up for success. From the moment new employees join us, they're welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us

You can find out more about life at AXS here: https://aegeurope.com/brands/axs/

Where: You'll be based at our head office opposite London Bridge station. We offer flexible start and end times and also welcome flexible working conversations.

So why apply?

AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all opinions. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

Why not find out why our employees love working here: https://aegeurope.com/life-at-aeg/

You can find out about our benefits here: AEG Benefits

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.