Building Services Manager

Are you looking to work somewhere that sparks energy, creativity, and unforgettable moments every single day? Somewhere recognised by The Sunday Times Best Places to Work? Somewhere you can truly make an impact?

Welcome to AEG Presents — and to our brand-new venue: British Airways ARC at Olympia.

We're looking for a proactive, hands-on and skilled Building Services Manager to help us deliver extraordinary experiences to millions of fans.

This is your chance to be part of something new, exciting, and world-class.

What's in it for you

• You'll be the heartbeat of a cutting-edge new venue
  From backstage areas to public spaces, you'll keep everything running smoothly — making sure artists and audiences enjoy a flawless experience.
• You'll shape how the venue operates from day one
  This isn't stepping into someone else's shoes — it's contributing to the foundation of a brand‑new space, helping define best practices and standards from the ground up.
• You'll be part of the magic of live entertainment
  Your work directly enables the shows, moments, and memories that fans talk about for years.
• You'll join an award-winning culture
  At AEG, you're not just another employee. You're valued, empowered, and supported to grow.
• And yes — there are some incredible perks
  Choose tickets to shows and festivals. Climb The O2. Connect with a community of passionate people who love what they do.

What you'll be doing

You'll take the lead in keeping our venue operating at its best:

• Overseeing daily building operations and ensuring everything is safe, efficient, and show‑ready.
• Managing in-house maintenance teams and external contractors.
• Carrying out reactive works within your technical competency.
• Leading planned preventative maintenance (PPM) to extend the life of key systems.
• Ensuring full compliance across mechanical, electrical, fire, security, and health & safety.
• Keeping accurate records, certifications, and reports.
• Acting as the venue's nominated person for Fire Safety and Legionella when required.
• Representing Building Services in meetings with internal teams and stakeholders.

What you'll bring

We're looking for someone who enjoys ownership, variety, and problem-solving:

• Experience managing complex, high‑footfall buildings
• Strong M&E engineering knowledge
• Experience managing teams and contractors
• A relevant M&E qualification (technician level or above)
• A recognised safety qualification such as NEBOSH or IOSH (or willingness to train)
• Confident with BMS systems
• Good commercial awareness
• UK driving licence

Ready to help shape the future of live entertainment and build something extraordinary? We'd love to hear from you.

Where: You'll be based at the venue in Olympia. You will need to be available to work evenings and weekends.

We offer flexible start and end times. We are also open to and welcome flexible working conversations.

We'll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you'll be set up for success. From the moment new employees join us, they're welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.

About AEG

Want to know why our employees love working at AEG? Click here: https://aegeurope.com/life-at-aeg/

You can find out more about our benefits here: https://aegeurope.earcu.com/jobs/benefits/

AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

We know that diverse teams make the strongest teams. That's why we actively encourage people from all backgrounds, experiences and perspectives to apply.

If this role excites you but you're wondering whether you meet every single requirement – don't hold back. If you've got most of what we're looking for and you're passionate about what we do, we'd love to hear from you. You might be exactly who we need, in this role or another.

Because at AEG Europe, we believe that the best ideas come from the most inclusive teams – and we're building a workplace where everyone can thrive.