Box Office Assistants

Are you looking to experience the extraordinary and help create unforgettable moments?

Want to work for a company named in The Sunday Times Best Places to Work?

Join the Show at Watford Colosseum – Become a Box Office Assistant!

Be part of something new, exciting, and unforgettable.

AEG Presents is opening the doors to our newest live entertainment venue – Watford Colosseum – and we're looking for vibrant, people-loving Box Office Assistants to be the welcoming face for every guest who walks through our doors.

You'll be right at the heart of the action, helping fans get tickets to the events they love and making sure their experience starts with a smile.

What You'll Be Doing: 

• Selling tickets and handling ticket collections with efficiency and care
• Delivering Best-in-Class customer service that leaves a lasting impression
• Answering questions, resolving issues, and helping guests feel supported
• Managing guest lists for venue and artists – you'll be the go-to for smooth entry
• Keeping the box office space professional, organised and welcoming

What We're Looking For: 

• A friendly, confident communicator who loves helping people
• Strong attention to detail and solid admin skills
• Comfortable with Microsoft Office and learning new systems
• Available to work evenings and weekends – where the magic happens!
• A genuine passion for live events, music, and creating memorable experiences

Why not join us in writing the next chapter of Watford Colosseum's story? If you're ready to make your mark in live entertainment and work at a venue that will host tomorrow's legendary performances, we want to hear from you.

Please read the job description below to see full details of the role.

We'll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you'll be set up for success. From the moment new employees join us, they're welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.

Where: You'll be based at the venue in Watford. You will need to be available to work evenings and weekends at events.

When: Interviews will be held w/c 14 July and we need people to start work with us on Monday 4 August 2025.

So why apply?

Find out why our employees love working here: https://aegeurope.com/life-at-aeg/

AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

We know that diverse teams make the strongest teams. That's why we actively encourage people from all backgrounds, experiences and perspectives to apply.

If this role excites you but you're wondering whether you meet every single requirement – don't hold back. If you've got most of what we're looking for and you're passionate about what we do, we'd love to hear from you. You might be exactly who we need, in this role or another.

Because at AEG Europe, we believe that the best ideas come from the most inclusive teams – and we're building a workplace where everyone can thrive.