Bar Supervisor

Do you have bar experience and enjoy working in live events? 

Want to work for a company recognised as one of The Sunday Times Best Places to Work?

Join us at British Airways ARC, one of London's newest live event venues, and help deliver unforgettable guest experiences at world‑class shows.

As a Bar Supervisor, you'll play a key role in keeping bar operations running smoothly during service. Leading by example on the bar and across the venue, you'll support your team during busy periods, uphold our service standards, and act as a go‑to person for operational issues during your shift.

If you thrive in a fast‑paced environment, enjoy working with people, and can keep your cool under pressure, this is a great opportunity to step up and make an impact.

What You'll Do 

Operations & Guest Experience

• Deliver high‑quality bar service in line with ARC Bar Service SOPs, meeting service targets where possible.
• Lead from the front behind the bar, maintaining speed, accuracy, and professionalism.
• Provide friendly, knowledgeable service and support the resolution of guest issues during service.

Supervising the Bar Team

• Act as the first point of contact for bar staff during events and services.
• Monitor staffing levels and deploy team members to ensure peak periods are fully covered.
• Create a positive and inclusive team environment, supporting colleagues during high‑pressure moments.
• Support training, induction, and ongoing development of bar staff, including POS and product knowledge.

POS & Cash Handling

• Ensure correct use of POS systems, supporting staff with transactions, discounts, and vouchers.
• Maintain accuracy across payments and reconciliation at end of shift.
• Report wastage and escalate any unresolved issues to the Floor Manager promptly.

Standards & Compliance

• Maintain excellent standards of cleanliness, hygiene, and food safety.
• Operate in line with licensing laws and responsible alcohol service, including Think 25.
• Support stock control processes and minimise waste, particularly with premium products.

What We're Looking For

• Experience as a bartender or bar supervisor in a fast‑paced, customer‑facing environment.
• Confident using POS systems, with strong attention to detail and accuracy.
• Sound knowledge of licensing laws and responsible alcohol service.
• Calm under pressure with the ability to resolve customer issues quickly and positively.
• A hands‑on team player who supports colleagues and helps problem‑solve during busy services.
• Naturally organised, proactive, and solutions‑focused.

Ready to step up behind the bar?

 If you love guiding from the front, thrive in high‑energy environments, and want to be part of a supportive team, we'd love to hear from you. Apply now and take your next step as a Bar Supervisor.

Working hours: This is a shift-based role working evenings and weekends, normally from 5pm to 11pm, though some shifts can finish later and there are occasionally shifts during the day. You give your availability for the shifts you can work one month in advance. Once the monthly rota is confirmed you are expected to work those shifts. We ask that you are able to work regularly due to the nature of the role.

Where: You'll be based at the venue in Olympia, West London. You will need to be available to work evenings and weekends.

Key Dates:

Assessment centre: 16 April 2026

Start date: 12 or 13 May 2026.

About AEG

Why not find out why our employees love working here: https://aegeurope.com/life-at-aeg/

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

We know that diverse teams make the strongest teams. That's why we actively encourage people from all backgrounds, experiences and perspectives to apply.

If this role excites you but you're wondering whether you meet every single requirement – don't hold back. If you've got most of what we're looking for and you're passionate about what we do, we'd love to hear from you. You might be exactly who we need, in this role or another.

Because at AEG Europe, we believe that the best ideas come from the most inclusive teams – and we're building a workplace where everyone can thrive.