Bilingual Senior Advisor - Swedish Speaking

AXS are hiring for a Bilingual Senior Advisor - Swedish Speaking

The Bilingual Senior Customer Advisor plays a key role in ensuring the overall quality of customer interactions in the contact centre environment. This role focuses on channel quality management, training and development of other advisors, handling escalated customer enquiries, and providing general day-to-day support to the contact centre team.

They must have the ability to clearly and effectively communicate with customers both written and verbally in English and in Swedish

Click the job description below to find out more details.

Our commitment to inclusion

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.

This is advertised for employees only, please do not share this link externally.

We welcome applications from all employees once you have passed your onboarding. You must let your manager know you are applying for this role.

Why not check out our hints and tips to make your application Best in Class here